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Mapple Gems

Privacy Policy.

Your trust matters to us. This page explains what information we collect when you shop at Mapple Gems, why we collect it, and how we keep it safe.

Last updated · January 2026

01

What we do with your information

When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us — such as your name, address, email, and phone number.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to give us information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products, and other updates.

  • Name, shipping address, billing address
  • Email address and phone number
  • Order history and product preferences
  • Device and browser information (IP, OS, browser type)
  • Payment information (processed securely by our payment partners)
03

Disclosure

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

Otherwise, we never sell, rent, or trade your personal information. We share it only with the trusted service providers who help us run our store (payment processors, shipping carriers, email tools) and only the minimum information they need to do their job.

04

Payment

We use trusted, PCI-DSS compliant payment processors to handle every transaction — including Razorpay, Shop Pay, PayPal, and major card networks. Your payment information is encrypted end-to-end and is never stored on our servers.

For more insight, you may also want to read your payment processor's terms of service and privacy policy.

05

Third-party services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers — such as payment gateways and other payment-transaction processors — have their own privacy policies in respect to the information we are required to provide them. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

06

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

07

Cookies

We use cookies to maintain the session of your user. They are not used to personally identify you on other websites.

  • Essential cookies — to keep your cart and login session active
  • Analytics cookies — to understand how shoppers use our site (Google Analytics)
  • Marketing cookies — to show you relevant ads (only with your consent)
  • You can disable cookies in your browser at any time, though parts of the site may not work correctly without them
09

Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

10

Questions & contact information

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information — contact our Privacy Officer at mapplegems@gmail.com.

Mapple Gems · Surat, Gujarat, India · mapplegems@gmail.com

Privacy questions?

Talk to our Privacy Officer.

Email us at mapplegems@gmail.com to request, change, or delete your data — or just to ask a question. We reply within one business day.

Terms & Conditions

Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

The headings in these Conditions are for convenience only and shall not affect their interpretation.

We recommend that you print and keep a copy of these Terms and Conditions for your future reference...